Disrupt or be disrupted. The banking industry, like many others, is at a critical stage with new tech companies and start-ups appearing every day, offering traditional bank customers more targeted experiences. But what does this mean for Australia’s Banks, is there enough room for all, and how will banks meet them head on?
On 11 March 2022 the Australian Banking Association held their annual conference: ‘Banking 2022: Planning for tomorrow‘. Our Chief Customer Officer Simon Docherty joined one of the panels to share his thoughts about disruption and the role Open Banking will play.
- Moderator: Chris Bradley (McKinsey & Company)
- Simon Docherty (Frollo, Chief Customer Officer)
- Joseph Healy (Judo Bank, Co-founder & Co-CEO)
- Chris Patrick (ZIP, Chief Operating Officer AU)